We offer a chargeable repairs service because “sometimes life just happens”, and just because an accident is not covered by warranty does not mean we cannot help get you back in the game. We will ask you to email the issue to Technical Support, and if we think we can affect a repair then Customer Services (customerservices@punchtechnology.co.uk) will provide you with a quote and arrange for you to return the unit for inspection.
If we find the quote does not cover the work required we will always seek authorisation from you before carrying out the repair.